Do you want to find out More about our Policies?
It is important to us that you are happy with your furniture purchase. If you are not totally satisfied you can return it within 14 days period. We offer 14-days money back guarantee starts when the customer receives and signs for the product. Please note all costs, packaging, and handling costs are non-refundable and the customer must return the products to our address. You have the right to return a faulty item bought from us within a reasonable period of time. If the item was damaged in transit or the wrong item was delivered, you should notify us within 2 days of receipt of the item.
We recommend keeping all packaging and enclosures that accompanies the item for as long as possible after delivery, as this may be required should you need to report a problem. The item should be returned in a NEW, unused and un-assembled condition. When returning an item to us it is your responsibility to ensure that the item is packaged properly and carefully so that no damage is caused to the item.
You will receive a full refund, minus any delivery or special packaging costs which you will be responsible for paying. Unwanted items need to be returned in their original packaging with all original enclosures and ‘as NEW’ state, or else a refund will not be possible.
If you have any query please don’t hesitate to contact us by sending an email on firstname.lastname@example.org