Had a question – this was answered quickly / order process was simple. Delivery was on time and well communicated. I thought I had a problem with the product but on speaking with customer service it was apparent that I hadn’t taken off the protective plastic. They communicated well and were respectful. Afterwards I received a follow up email to check all was ok. Pleased to see this type of service has not been lost completely. So all positive and no negatives – well done – no problems recommending.